Frequently Asked Questions - Celebrations and Special Events
Q:Who should I contact if I wish to plan and book a special event or wedding at Aulani Resort?
A:To plan and book your special event or wedding, please contact us:
- For Special Events: Call an Aulani Resort Event Specialist at (321) 939-4225, or email inquiries@disneyaulani.com
- For Weddings: Call Disney's Fairy Tale Weddings at (407) 566-2313
Guests under age 18 must have parent or guardian permission to call.
Q:What is the minimum cost to have an event at Aulani Resort?
A:Disney Catered Events include corporate celebrations, holiday parties, graduation celebrations, family reunions and more. Starting at around $2,500, your event may include a breakfast, lunch or dinner banquet, with buffet and plated options available. A 22% service fee and 4.712% Hawai‘i State Tax will apply.
Prices and amenities are subject to change.
Q:How much is the event deposit?
A:The minimum deposit will vary depending on the estimated final cost of your event. A signed Letter of Agreement, along with a non-refundable deposit, will be required to confirm your event date and space, and to begin planning your event. This non-refundable deposit will be applied to the minimum cost requirement of your event.
Q:When can I book my event?
A:Event spaces may be booked up to 12 months in advance of your event date, based on availability.
- Call (321) 939-4225, or
- Email inquiries@disneyaulani.com
Guests under age 18 must have parent or guardian permission to call.
Q:Are outdoor spaces available for my event?
A:Yes, subject to availability. Aulani Resort offers several locations to hold an enchanting event outdoors
Q:What indoor options are available?
A:Aulani Resort offers luxurious indoor spaces for a variety of party sizes, including:
- Kaiona Ballroom, which accommodates up to 300 Guests
- Ka‘ala Ballroom, designed for more intimate gatherings
Venue rental fees apply.
Q:Can I host an event at one of the Aulani Resort restaurants?
A:Yes. Based on availability, you can host an event for up to 20 Guests at ‘AMA ‘AMA or up to 12 Guests at Makahiki.
Q:Can my Guests use Resort amenities, like pools and children's programming?
A:Use of the pools and children's programming is limited to registered overnight Guests at Aulani Resort. When you make reservations, please inquire about use of other Resort amenities.
Q:May I arrange for a site inspection?
A:Absolutely! We would love to meet with you and show you the unique venue options available for hosting your event at Aulani Resort.
Q:How should I make arrangements for photography, videography, entertainment and other event services?
A:Aulani Resort has a list of preferred vendors—included in your event fee—who are happy to assist you with your planning needs.
Should you wish to use a vendor that's not on the list, a fee will apply.
Q:May I take pictures on the beach?
A:Yes! After your event, you may take photos on the beach. However, it is a shared beach and we cannot guarantee that there will not be other Guests on the beach when you take your photos.
Q:May I provide my own food and beverages?
A:Due to health and safety reasons, we do not allow our Guests to provide their own food and beverages for events. However, we can assure you that our world-renowned chefs and pastry artists will treat you and your party to an unbelievable dining experience.
Q:May I provide my own cake?
A:Due to health and safety reasons, we do not allow our Guests to provide their own food and beverages for their events. However, we can assure you that our world-renowned pastry chefs will create beautiful masterpieces that taste as good as they look for your event.
Q:May I have Disney Characters at my event?
A:Disney Characters are delighted to mingle with Guests or pose for unforgettable photographs at your special event or celebration. Character appearances are available at a fee, in increments of up to 30 minutes.
Q:Will I be able to have fireworks at my celebration?
A:In order to preserve the natural, serene environment of the Resort, fireworks are not permitted.
Q:May I provide my own party favors?
A:Yes! You may provide your own favors for your event—up to 3 different items per Guest. Beyond this number, there will be an additional fee for labor to ensure the setup for your event is completed in a timely manner.
Q:I'm sending invitations to my special event at Aulani Resort. What is the address for the Resort?
A:The address for Aulani is:
Aulani, A Disney Resort & Spa
92-1185 Ali‘inui Dr.
Kapolei, HI 96707
