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Do the Resort restaurants offer meals for special dietary needs?
The Food & Beverage team is committed to offering a wide range of options to accommodate Guests with food allergies or intolerances. Please notify us of any food allergies and intolerances when booking your dining reservation. You're also welcome to speak with a chef or a manager-on-duty upon arrival at the restaurant.
If you have additional questions, please contact Special.Diets@DisneyAulani.com.
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If I bring personal food items or groceries to a Resort restaurant, can a Disney chef prepare or heat my food?
Sorry, but our chefs and other Cast Members may not prepare, cook, heat or reheat any food items brought in by Guests.
However, if you have special dietary requests, we will work with you to try and meet your needs.
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What is the policy on alcoholic beverages?
The drinking age is 21 at Aulani, A Disney Resort & Spa. Valid photo I.D. is required.
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Where can I dine with Disney Characters?
Aulani Resort offers “Aunty's Breakfast Celebration at the Makahiki,” a Disney Character Breakfast.
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My family is celebrating a special occasion. Can we order a cake for our celebration?
Yes. You can commemorate special occasions with cakes and other celebratory gifts. Arrange for a cake to be delivered to your room or to a special dinner. Some specialty cakes may require at least 48 hours' advance notice.
Get details about ordering cakes at Aulani Resort.
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What is the dress code at Aulani restaurants?
Most restaurants at Aulani feature a Resort Casual dress code policy. The following guidelines apply to most Table Service and Buffet Dining restaurants:
Dress Code Guidelines
Ensuring that this resort is family friendly is an important part of the Disney experience. In that spirit, we ask you to use your discretion and common sense.- Proper attire, including shoes and shirts, must be worn at all times
- If wearing a swimsuit, a cover-up is also required
- Costumes may not be worn by Guests14 years of age or older
- Masks may not be worn by Guests 14 years of age or older (unless they are for medical purposes)
- Attire that is not appropriate for Walt Disney Parks & Resort Guests includes, but is not limited to:
- Clothing with objectionable material, including obscene language or graphics
- Excessively torn clothing or loose fitting clothing which may drag on the ground and create a potential trip hazard
- Clothing which, by nature, exposes excessive portions of the skin that may be viewed as inappropriate for a family environment
- Visible tattoos that could be considered inappropriate, such as those containing objectionable language or designs
- Wedding attire including, but not limited to, white gowns, vails, tuxedos and other types of formal attire
Most restaurants at Aulani feature a Resort Casual dress code policy. The following guidelines apply to most Table Service and Buffet Dining restaurants:
Dress Code Guidelines
Ensuring that this resort is family friendly is an important part of the Disney experience. In that spirit, we ask you to use your discretion and common sense.
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Where can I purchase and use Resort-refillable mugs at Aulani, A Disney Resort & Spa?
You can purchase a Resort-refillable mug for $18.99 plus tax* at either Lava Shack or Kālepa's Store. Throughout your stay at Aulani Resort, enjoy refills of non-alcoholic beverages, available at the following refillable mug stations:
- Ulu Cafe: Offering fountain beverages, coffee, tea and cocoa from 6:30 AM to 8:30 PM
- Lava Shack: Offering fountain beverages from 8:00 AM to 6:00 PM
- One Paddle Two Paddle: Offering fountain beverages from 10:00 AM to 8:00 PM
Mugs feature a special Aulani design, so you'll have a great keepsake to enjoy even after your vacation.
* Price subject to change.
You can purchase a Resort-refillable mug for $18.99 plus tax* at either Lava Shack or Kālepa's Store. Throughout your stay at Aulani Resort, enjoy refills of non-alcoholic beverages, available at the following refillable mug stations:
- Ulu Cafe: Offering fountain beverages, coffee, tea and cocoa from 6:30 AM to 8:30 PM
- Lava Shack: Offering fountain beverages from 8:00 AM to 6:00 PM
- One Paddle Two Paddle: Offering fountain beverages from 10:00 AM to 8:00 PM
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How do I make dining reservations at Aulani Resort?
Reservations are accepted for breakfast, lunch and dinner at 'AMA'AMA and for Character Breakfasts and regular dinner buffets at Makahiki.
Japanese-speaking Guests can make reservations by calling (808) 674-6200 or by booking online (for up to 10 Guests) through the English-language Aulani website.
Please note: "Menehune Mischief" Character Dining at Makahiki can only be booked by telephone.
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How do I cancel or modify a dining reservation?
If your plans change, we ask that you cancel or modify your dining reservation as a courtesy to fellow Guests.
There are 3 ways to cancel or modify your reservation:
- Find your reservation online.
- Call (866) 44-DISNEY or (866) 443-4763. Guests under 18 years of age must have parent or
guardian permission to call. - Visit any restaurant podium at Aulani, A Disney Resort & Spa.
You should have received a confirmation number when making your reservation. Please reference that confirmation number when canceling or changing your reservation.
If your plans change, we ask that you cancel or modify your dining reservation as a courtesy to fellow Guests.
Temporary Closure of Aulani Resort
- Aulani, A Disney Resort & Spa is currently closed and a reopening date has not been identified.
- Upon reopening, Aulani Resort rooms, experiences, restaurants and other offerings may be modified and will be limited in capacity and subject to limited availability or closure, based on direction from health experts and government officials to promote physical distancing. Offerings are not guaranteed.
- An inherent risk of exposure to COVID-19 exists in any public place where people are present. View important details.
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