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Frequently Asked Questions - Lost & Found

  • A:
    The best way to try to track down lost or misplaced items is to report any lost items online.

    This process puts into motion a notification and tracking system through Chargerback, which will send you a lost item report number and provide you with updates about your search status.

    You can also inquire about lost or misplaced items at the Front Desk located in the lobby. Either stop by in person or dial 0 on your Guest room phone.

    Guests under 18 years of age must have parent or guardian permission to call.

    The best way to try to track down lost or misplaced items is to report any lost items online.
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Aulani, A Disney Resort & Spa in Ko Olina, Hawai‘i

Please call (866) 443-4763between 7:00 AM and 9:00 PM
Pacific Time for assistance with your vacation.
Guests under 18 years of age must have parent or guardian permission to call.

Seasonal Sample Rate Calendar

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Our rates vary throughout the year based on vacation seasons. All rates are subject to availability and may change without notice.

If you decide to change your travel dates, please close this window and then edit your dates using the booking module on the right hand side of the page.

  • Value Season – From $484
  • Regular Season – From $504
  • Peak Season - From $579
  • Holiday Season – From $659
Please note: Per night price is based on a standard room during the dates highlighted, and does not include tax. Prices and availability are not guaranteed, and prices are subject to change
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