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Is there a Lost & Found Desk at Aulani?
The best way to try to track down lost or misplaced items is to report any lost items online.
This process puts into motion a notification and tracking system through Chargerback, which will send you a lost item report number and provide you with updates about your search status.
You can also inquire about lost or misplaced items at the Front Desk located in the lobby. Either stop by in person or dial 0 on your Guest room phone.
Guests under 18 years of age must have parent or guardian permission to call.
The best way to try to track down lost or misplaced items is to report any lost items online.
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