Are there accommodations for Guests with special needs?Yes. Aulani offers accessible rooms for Guests with disabilities, including wheelchair and hearing accessible rooms. TTY equipment is available upon request at check-in.
To locate and reserve a room for Guests with accessibility requests, please use the booking module on the right-hand side of the Rooms & Offers page and select the checkbox beside “Search for Accessible Rooms”.
Whom should I contact with questions or comments about accessibility on disneyaulani.com for Guests with visual impairments?
IMPORTANT INFORMATION ABOUT AULANI RESORT
- Rooms, experiences, restaurants, amenities and other offerings may be modified or unavailable, limited in capacity and subject to limited availability or closure. Offerings are not guaranteed. View important details.
- We have taken enhanced health and safety measures. An inherent risk of exposure to COVID-19 exists in any public place where people are present. View important details.
- There are specific instructions and requirements for all visitors to Hawaii, which may include mandated quarantine or pre-travel testing. View information about these requirements on the State of Hawaii’s Safe Travels website. State requirements are subject to change. Please continue to stay updated on the latest travel alerts leading up to your planned stay. View important details.
- Effective Sept. 13, 2021, all Aulani Resort food & beverage outlets, including quick service and takeaway, will be restricted to resort guests only. Per City & County of Honolulu guidelines, we will require proof of full vaccination or a negative COVID-19 test taken within 48 hours for all guests ages 12 and older dining on property.