Frequently Asked Questions - Special Needs Request
Q:Are there accommodations for Guests with special needs?
A:Yes. Aulani offers accessible rooms for Guests with disabilities, including wheelchair and hearing accessible rooms. TTY equipment is available upon request at check-in.
To locate and reserve a room for Guests with accessibility requests, please use the booking module on the right-hand side of the Rooms & Offers page and select the checkbox beside “Search for Accessible Rooms”.
Q:Whom should I contact with questions or comments about accessibility on disneyaulani.com for Guests with visual impairments?
A:We are committed to making our website accessible to all Guests, including those with visual impairments. If you have questions or comments regarding website accessibility, please email us.