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Aulani, A Disney Resort & Spa Coronavirus (COVID-19)
Travel Alert

  • Aulani, A Disney Resort & Spa Coronavirus (COVID-19) Travel Alert

    March 27, 2020
    The safety and well-being of our Members, Guests and employees remain The Walt Disney Company’s top priority.  As a result of this unprecedented pandemic and in line with direction provided by health experts and government officials Aulani, A Disney Resort & Spa, will remain closed until further notice.
    We know that Disney Vacation Club Members and Guests may have questions about their upcoming reservations and ask them to follow the guidance below.

    Resort Rooms and Packages
    For upcoming reservations booked through the Aulani Resort website or The Walt Disney Travel Company, call
    (866) 443-4763 to reschedule reservations to a future date. To provide additional flexibility, we are waiving all Disney-imposed change and cancellation fees up to the date of check-in for these impacted reservations, as well as those rescheduled reservations with arrivals through June 30, 2020.
    Please contact The Walt Disney Travel Company at (866) 443-4763 to rebook or cancel room-only reservations or Aulani Resort hotel packages. We will also process a refund to the original form of payment if a payment had been made.
    If you did not book through Disney directly, please contact your travel professional. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as nonrefundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.

    Disney Vacation Club Members
    Disney Vacation Club will automatically cancel any reservation scheduled for arrival during any closure. Members do not need to cancel the reservation online or contact Member Services. In light of the unusual circumstances and to provide more flexibility, Disney Vacation Club will return Points to the current Use Year without placing them into holding. Please view temporary updates to our cancellation policy.

    As we anticipate high call volume in the days ahead, we encourage you to use the Disney Vacation Club website for general information—and we ask that you contact Member Services only if you need assistance with an existing reservation. Any Member who would like to book a new Disney Vacation Club Resort reservation or modify an existing reservation may do so through the Member Online Booking Tool.

Aulani, A Disney Resort & Spa in Ko Olina, Hawai‘i

Please call (866) 443-4763between 7:00 AM and 9:00 PM
Pacific Time for assistance with your vacation.
Guests under 18 years of age must have parent or guardian permission to call.

Seasonal Sample Rate Calendar

Our rates vary throughout the year based on vacation seasons. All rates are subject to availability and may change without notice.

If you decide to change your travel dates, please close this window and then edit your dates using the booking module on the right hand side of the page.

  • Value Season – From $484
  • Regular Season – From $504
  • Peak Season - From $579
  • Holiday Season – From $659
Please note: Per night price is based on a standard room during the dates highlighted, and does not include tax. Prices and availability are not guaranteed, and prices are subject to change
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