Special Dietary Requests

Aulani, A Disney Resort & Spa in Ko Olina, Hawai‘i, is committed to offering a wide range of culinary and dietary options for its Guests.
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DELICIOUS ALTERNATIVES & SPECIAL MEALS
Disney chefs can often accommodate for common food allergies, intolerances and lifestyle requests. Guests with food allergies should discuss their dietary requirements with their server upon arrival at the location. All Guests have the opportunity to consult with a chef or special diets-trained Cast Member if desired.
Some common food allergies include the following:- Gluten of wheat
- Eggs
- Fish
- Milk or lactose
- Peanuts and tree nuts
- Shellfish
- Soy
- Corn
- Low-fat
- Low-sodium
- No-sugar-added
- Vegetarian
Often, these requests can be made with no advance arrangements.
Kosher Meals
Kosher meals can be accommodated at table-service and select quick-service restaurants. Kosher meals should be requested 24 hours in advance by calling (808) 674-6200. Guests under 18 years of age must have a parent or guardian permission to call. Guests should also indicate any dietary requirements upon arrival at a dining location.
Personal Food Items
Please note that Cast Members are prohibited from storing, preparing, cooking or reheating any food brought by Guests into our resorts or dining locations.
Guests staying at a Disney Resort hotel may use the small refrigerator in their room.
*Subject to availabilityDisney chefs can often accommodate for common food allergies, intolerances and lifestyle requests.
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METABOLIC DISORDERS AND MULTIPLE ALLERGIES
Most table-service restaurants are able to provide allergy-friendly meal options. Guests should indicate any food allergies or intolerances when making their dining reservations and again upon arrival at a dining location.
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PARTICIPATING RESTAURANTS
Aulani Resort restaurants will do their best to accommodate our Guests' special dietary requests.
Table-Service Locations
Most table-service restaurants are able to provide allergy-friendly meal options. Guests should indicate any food allergies or intolerances when making their dining reservations and again upon arrival at a dining location.Aulani Resort restaurants will do their best to accommodate our Guests' special dietary requests.
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MAKING SPECIAL DIETARY REQUESTS
Aulani Resort restaurant standard menu selections are available online and allergy-friendly meal options are available at many dining locations.
When making reservations and arriving at the location, please follow these instructions in order to make a special dietary request:
Online Reservations
Upon receipt of your online Dining Reservation Confirmation, call (808) 674-6200 to speak with a Cast Member who can assist with your dining reservation needs.
Upon your arrival at the dining location, please inform a Cast Member of your dietary request and you will have the opportunity to consult with a chef or special diets-trained Cast Member if desired.
Phone Reservations
Please inform a Cast Member of your dietary requirements when making a dining reservation over the phone. To make a reservation, call (808) 674-6200. Guests under 18 years of age must have parent or guardian permission to call. In addition, please indicate your dietary requirements upon arrival at the dining location.At the Restaurant
Upon arrival at the location, inform your server of any restrictions. All Guests have the opportunity to consult with a chef or special diets-trained Cast Member if desired.Aulani Resort restaurant standard menu selections are available online and allergy-friendly meal options are available at many dining locations.
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THINGS TO KNOW
At Aulani Resort, we strive to use reasonable efforts in our food sourcing, preparation and handling procedures to avoid the introduction of the named allergen into your menu choices. While we take steps to prevent cross-contact, we do not have separate allergy-friendly kitchens and are unable to guarantee that a menu item is completely free of allergens.
Please also note that our allergy-friendly offerings are reliant on supplier ingredient labels and we cannot guarantee the accuracy of the contents of each food item. Allergen advisory statements (e.g., "may contain") are not regulated and therefore not taken into consideration when developing allergy-friendly meals. It is ultimately our Guest's discretion to make an informed choice based upon their individual dietary needs.
At Aulani Resort, we strive to use reasonable efforts in our food sourcing, preparation and handling procedures to avoid the introduction of the named allergen into your menu choices.